Useful Contacts

Citizens Advice Bureau 

Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Bridgend and District Citizens Advice Bureau (CAB) Maesteg 

Health & Wellbeing Centre Hartshorn House Neath Road
CF34 9EE

Tel:  01656 762 800

Advice Line:  03444 77 20 20

To go straight to their website, please click here.


Pontypridd Citizens Advice Bureau

The Pontyptidd CAB is located at 5 Gelliwastad Road, PONTYPRIDD, Rhondda Cynon Taff, CF37 2BP. To go straight to

their website, please click here.

Telephone: 0344 477 2020

Jobcentre Plus Enquiries has all the relevant information for people who wish to inquire about benefits or search for employment. Please click here to visit their website.

Telephone: 0345 606 0234


Child Support Agency (CSA)/Child Maintenance Service

The CSA offers advice through on a number of issues relating to one parent families. To visit their website, please click here.

Telephone: 0800 0835 130


Age Concern Wales

Age concern Wales offers lots of support and advice for older people on issues such as money, health and well-being. Their website has all the information and is available by clicking here.

Telephone: 08000 223 444


Shelter Cymru

Shelter Cymru offers practical advice and housing support, some of the issues they can help with are benefits, repairs, families and relationships. Please click here for further information.  Your local Shelter Cymru Office is located at Shelter Cymru, 25 Walter Road, Swansea, SA1 5NN.

Telephone: 0345 075 5005


Care and Repair Cymru

Care and Repair is an older person’s charity which ensures homes are safe and secure. If you have an enquiry or wish to find out more about what they do, please click here.

Telephone: 0300 111 3333


National Debtline

National Debtline offers free, confidential, and independent advice on how to deal with debt problems, as well as providing useful information on their website. Please click here to visit their website.

Telephone: 0808 808 4000 


Pensions Advisory Service

Pensions Advisory Service is an independent non-profit organisation that provides free information, advice and guidance on the whole spectrum of pensions, including state, company, personal and stakeholder schemes. Please click here to visit their website.

Telephone: 0800 011 3797 | Online Inquiry Form here.


Community Legal Advice

Community Legal Advice is a free and confidential advice service in England and Wales paid for by legal aid that can offer advice on benefits and tax credits, debt, education, housing, employment, and family problems. Please click here for further information.

Telephone: 0845 345 4345


Hartshorn House Health & Well-Being Centre 

Hartshorn House is a multi-agency base which houses health and well-being services for the Maesteg community and surrounding areas. Services operating within Hartshorn include help and support for substance misuse, domestic abuse, homelessness and counselling services. The centre also acts as a suitable venue for agencies to convene. The centre is located at Hartshorn House, 1st Floor, Neath Road, Maesteg,CF34 9EE. Click here for more information.

Telephone: 01656 738320


South Wales Fire Department

For information about fire permits and more, click here. For non emergencies or to contact a member of the South Wales Fire and Rescue Service phone 01443 232000. 


South Wales Police Force

Check out the South Wales Police website here for neighbourhood news, advice on keeping safe, and policing policy.

For non-urgent reporting call 101.

For general inquires call 01656 655555.


NHS Wales Complaints

Click here for information on how to make a complaint.